Safeguarding Vulnerable Children and Adults Policy
This policy applies to all staff, including senior managers, clinicians, trainers and administrative staff, or anyone working on behalf of Positive Response Training and Consultancy.
The purpose of
this policy is:
• to protect children, young people and adults who directly or indirectly receive Positive Response Training and Consultancy services.
• to provide Positive
Response Training and Consultancy staff with the overarching
principles that guide our approach to safeguarding.
Positive Response Training and Consultancy believes that no service user should ever experience abuse of any kind. We have a responsibility to promote the welfare of all service users and to keep them safe. We are committed to practice in a way that protects them.
Training and Consultancy is committed to supporting the right of
service users at risk to be protected from abuse and to making sure
all staff work together in accordance with national and local
policies, and act promptly when dealing with allegations or
suspicions of abuse.
Training and Consultancy believes that:
SAFEGUARDING IS EVERYBODY’S BUSINESS
Safeguarding is the responsibility of
everyone. We will work together to prevent and minimise the potential
for abuse. If we have concerns that someone is being abused our
loyalty to the vulnerable person comes before anything else – our
company, other service users, our colleagues and the person’s
friends and family.
DOING NOTHING IS NOT AN OPTION
If we know, or suspect, that a
vulnerable adult is being abused, we will do something about it and
ensure our work is properly recorded. We will work within the
boundaries of the Multi-Agency Safeguarding for Adults and Child
To support people who are experiencing, or at risk from, abuse, Positive Response Training and Consultancy is committed to:
Identifying the abuse of vulnerable adults or children where it is occurring.
Responding effectively to any circumstances giving grounds for concern, or where formal complaints or expressions of anxiety are expressed.
Ensuring the active participation of individuals, families, groups and communities wherever possible and appropriate.
Raising awareness of the extent of abuse on vulnerable adults and children, as well as its impact on them.
Promoting and supporting work designed to reduce abuse and the fear of abuse as experienced by vulnerable adults and children.
Regularly monitoring and evaluating how our policies, procedures and practices for protecting vulnerable adults and children are working.
Making sure our policies, procedures and practices stay up to date with good practice and the law in relation to safeguarding vulnerable adults and children.
procedures are in line with the Multi-Agency Safeguarding Procedures.
Definition of a
A child is under the age of 18 (as defined in the United Nations convention on the Rights of a Child).
Definition of Vulnerable Adults
The definition of a vulnerable adult is a person over the age of 18 years who:
Is or may be in need of / eligible for Community Care Services by reason of mental or other disability, age or illness
AND is unable to take care of him / herself
OR is unable to protect him / herself from significant harm or exploitation
A vulnerable person may fall into any one of the following groups: older and frail people; people with a mental health need, a learning difficulty, a physical impairment, a sensory impairment; people who are substance or alcohol dependent; or family carers providing assistance to another vulnerable adult.
Abuse is a violation of an individual’s human and civil rights by any other persons(s) or group of people. Abuse may be single or repeated acts. It can be:
Physical: for example, hitting, slapping, burning, pushing, restraining or giving the wrong medication.
emotional: for example, shouting, swearing, frightening, blaming,
ignoring or humiliating a person, threats of harm or abandonment,
intimidation, verbal abuse.
Financial: including the illegal or unauthorised use of a person’s property, money, pension book or other valuables, pressure in connection with wills, property or inheritance.
Sexual: such as forcing a person to take part in any sexual activity without his or her informed consent – this can occur in any relationship.
Discriminatory: including racist or sexist remarks or comments based on a person’s disability, age or illness, and other forms of harassment, slurs or similar treatment. This also includes stopping someone from being involved in religious or cultural activity, services or support networks;
the collective failure of an organisation to provide an appropriate
and professional service to vulnerable people. This includes a
failure to ensure the necessary safeguards are in place to protect
vulnerable adults and maintain good standards of care in accordance
with individual needs, including training of staff, supervision and
management, record keeping and liaising with other providers of care.
Neglect and acts of
omission: including ignoring medical or physical care needs.
These can be deliberate or unintentional, amounting to abuse by a
carer or self-neglect by the vulnerable person: for example, where a
person is deprived of food, heat, clothing, comfort or essential
medication, or failing to provide access to appropriate health or
social care services.
Abuse may be carried out deliberately or unknowingly.
Abuse may be a single
act or repeated acts.
People who behave
abusively come from all backgrounds and walks of life. They may be
doctors, nurses, social workers, advocates, staff members, volunteers
or others in a position of trust. They may also be relatives,
friends, neighbours or people who use the same services as the person
6. How Might We Notice Abuse?
Concerns about or evidence of abuse can come to us through:
1. A direct disclosure by the vulnerable person.
2. A complaint or expression of concern by a participant at one of Positive Response Training and Consultancy’s training events.
3. An observation of
the behaviour of the vulnerable person by Positive Response Training
and Consultancy staff.
As most of Positive Response Training and Consultancy services are indirect, the second of these is likely to be the most commonly encountered scenario.
7. Responding in situations where there may
be evidence of abuse
Positive Response Training and Consultancy recognises that it has a duty to act on reports, or suspicions of abuse or neglect. It also acknowledges that taking action in such situations is never easy. This may be even more difficult for trainers as they will usually come to hear of disclosures of abuse/neglect from staff whilst delivering training courses and will therefore probably have no first-hand knowledge of the person experiencing the suspected abuse or neglect or the context.
If staff receive any information about possible abuse they should:
Contact the office on the day that the information is received in order to speak to the Safeguard lead or deputy to discuss how to proceed.
Await further instruction whilst the Safeguarding lead contacts the Manager of the suspected person’s organisation or raises a Safeguarding alert with the relevant authority.
Record, in writing, what they have been heard or been told as soon as possible and not more than 24 hours after receiving the information
Liaise with the Safeguarding officer and follow the agreed procedure
8. Managing allegations made against member of staff
Positive Response Training and Consultancy will ensure that any allegations made against members or member of staff will be dealt with swiftly.
Where a member of staff is thought to have committed a criminal offence the police will be informed. If a crime has been witnessed the police should be contacted immediately.
The safety of the
individual(s) concerned is paramount and it should be ensured that
they are safe and away from the person(s) who are the alleged
The named person will
liaise with the Adult/Child Protection officer in the locality
concerned to discuss the best course of action and to ensure that the
Positive Response Training procedures are coordinated with any other
enquiries taking place as part of the ongoing management of the
9. Recording and managing confidential information
Positive Response Training is committed to maintaining confidentiality wherever possible and information around Safeguarding Vulnerable Adults & Children issues should be shared only with those who need to know. For further information, please see Positive Response Training’s Data Protection Policy.
All allegations/disclosures/concerns should be recorded in writing. The information should be factual and not based on opinions, record what the person tells you, what you have seen and any the evidence of any witnesses, if appropriate.
The information that is
recorded will be kept secure and will comply with data protection.
10. Named person for safeguarding
Positive Response Training and Consultancy has an appointed individual who is responsible for dealing with any Safeguarding concerns. In their absence, a deputy will be available for workers to consult with. The named person for Safeguarding within Positive Response Training is:
Named Person for Safeguarding: Mark Hilley
Office telephone number: 01326 377401
Mobile number: 07527 482957
Name of deputy person: Melody Kozlowski
Office telephone number: 01326 377401
Email via website
The roles and responsibilities of the named person(s) are:
To ensure that all staff are aware of what they should do and who they should go to if they have concerns that someone may be experiencing, or has experienced abuse or neglect.
To ensure that concerns are acted on, clearly recorded and referred to an Adult Protection Risk Assessment Coordinator (APRAC), Children’s Safeguarding team, where necessary.
To follow up any referrals and ensure the issues have been addressed.
To reinforce the utmost need for confidentiality and to ensure that staff are adhering to good practice with regard to confidentiality and security. This is because it is around the time that a person starts to challenge abuse that the risks of increasing intensity of abuse is greatest.
To ensure that staff working directly with service users who have experienced abuse, or who are experiencing abuse, are well supported and receive appropriate supervision.
42 Curtain Rd
Tel: 0808 800 5000
The Area Care Quality Commission Office Care Quality Commission (South West)
Newcastle Upon Tyne
Tel: 03000 616161
The Local Authority Safeguarding Authority Unit.
Adult Care and Support on: 0300 1234 131.
in written form:
Care and Support Headquarters
Old County Hall
Truro TR1 3AY
Devon. EX2 7HQ.
Tel: 101. Tel: Text phone 18001 101.
Tel: Emergency 999
Emergency text: 80999 only for deaf, hard of hearing and the speech impaired
E-Mail: general enquiries
Advocacy and victim support service Cornwall phone: 0845 0567 99
Support National Centre
56 60 Hallam Street
Tel: 0845 303 0900
TITLE OF POLICY:
Name of Developer/Reviewer
Clinical Manager, Lead Trainer
Person responsible for implementation (postholder)
Dissemination method (eg website)
As and when required