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About Us

Positive Response Training & Consultancy provides evidence-based solutions to the prevention and management of complex behaviours that challenge in people with developmental disabilities and other special needs. Our focus is on increasing the quality of life and wellbeing of people who use services, and the accumulated benefits derived by carers and families.

The company was founded by the pioneering clinical psychologist Dr David Allen in 1999.  David took a well-earned retirement from his post of clinical director in 2021 and has been succeeded by a new director of training services, Mark Hilley, who also retains the ongoing role of lead trainer. The underpinning daily demands of the company are served by our highly-experienced business manager Melody Kozlowski and training administrator Jackie Pellow.

Trainers are based around the UK and come from a variety of health, social care and education backgrounds for people with intellectual disabilities, autism, mental health needs, dementia and acquired brain injury. All trainers have significant experience in supporting people with behaviours that challenge. Their expertise ranges from practical delivery of providing direct support, senior management and clinical leadership roles across services – as well as relevant sector work in academia.


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Mission Statement

Our aim is to provide high-quality training for organisations and families supporting people with complex behavioural challenges. Our PBMpro training is underpinned by the principles and values of Positive Behavioural Support and has been used for over 30 years. We deliver person-centred, ethical and effective approaches to the prevention and safe management of behaviours that challenge. Working in partnership with you we strive to improve the quality of life of the people you support, and their carers, by reducing the use of restrictive practices.