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About Us

Positive Response Training & Consultancy provides evidence-based solutions to the prevention and management of complex challenging behaviours in people with developmental disabilities and other special needs. Our focus is on increasing the quality of life and wellbeing of people who use services, and the accumulated benefits derived by carers and families.

The company was founded by the critically-acclaimed, pioneering clinical psychologist, Dr David Allen in 1999.  David took a well-earned retirement from his post of clinical director in 2021 and has been succeeded by a new director of training services, Mark Hilley, who also retains the ongoing role of lead trainer. The underpinning daily demands of the company are served by our highly-experienced business manager Melody Kozlowski and training administrator Jackie Pellow.

Our experienced trainers are based around the UK and drawn from a variety of backgrounds.  All staff have significant experience in supporting people with challenging behaviours. This experience is derived from practical delivery of direct support, management, clinical leadership as well as in academia, and spans services for people with intellectual disabilities, autism, mental health needs, dementia and acquired brain injury.


Click on the headings below to read more about our company development and staff.


Mission Statement

Our aim is to provide high-quality training for organisations and families supporting people with complex behavioural challenges. Our PBMpro training is underpinned by the principles and values of Positive Behavioural Support and has been used for over 30 years. We deliver person-centred, ethical and effective approaches to the prevention and safe management of behaviours that challenge. Working in partnership with you we strive to improve the quality of life of service users and their carers by reducing the use of restrictive practices.