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Our head office team

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Our head office team

Melody Kozlowski is the business manager for Positive Response Training & Consultancy and has a background in training, marketing and management.

Melody deals with enquiries about training, in particular our trainer courses for new in-house trainers. Melody also manages the website to provide information and training resources for trainers. Existing users of the training are welcome to get in touch for on-going advice and support. Please also ask if you want to know more about the new RRN Training Standards.

You can also speak to Melody if you would like to find out more about our PBS training, PBSpro and BBATpro, and how they can meet your needs.

Jackie Pellow is our training administrator and has a background in education and children’s services.

Jackie deals with enquiries about training, mainly care staff training and trainer refresher courses.

Jackie also produces all the course paperwork, certificates, invoices etc.