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Training team

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Training team

Mark Hilley is our lead trainer and is based in Cornwall. A graduate of Glasgow Caledonian University (BA Hons in Social Science), Mark moved from Glasgow to Cornwall in 1995 and joined a rapidly expanding charity providing services for autistic people. Gaining rapid promotions and senior management qualifications, he accumulated a wealth of practical managerial, personnel and training experience in residential service settings, supporting a wide variety of individuals with autism and intellectual disabilities in the process of his development. In 2010 Mark spent a year studying for a post-graduate degree in education and taught A-Level sociology in further education. He also attained a TEFL teaching qualification as part of an aim to optimise his flexibility as a teacher and trainer. Over that span of time, Mark has also continued to maintain his practice by working across supported living and mental health services in the county. He has also enriched his insights further since 2014 through his experiences of fostering children. He has over 20 years’ experience of training the PBMpro package, in the UK and abroad, and is experienced in delivering a range of other training packages including, Autism Awareness, Active Support, Values Base and PBS.

PBMpro Senior Trainers  

We have senior trainers across the country who deliver PBMpro training for us. Many of these trainers hold managerial posts within their primary employment and possess a vast wealth of practical experience in services and in delivering the training – both for Positive Response and within their primary employment.   This means that, for example, when delegates raise particular issues or queries, we are able to respond to these using real experiences from our own work and fully appreciate the policies, legal framework, and resource constraints that services work under. This is a strength that is often commented upon when we receive feedback on our training.

Tammy Perchard I have been working in Adult Social Care (LD and Autism services) for 19 years with 17 years of management experience. Amongst my qualifications, I hold a Level 5 Professional Diploma in Positive Behavioural Support and a Certificate of Higher Education in Autistic Spectrum Disorders. I’ve completed a number of Transforming Care transitions from hospital into community home settings. I have delivered staff training in PBS for the past 7 years and have been training PBMpro for over 10 years.




Hania Tasiemska I have over 16 years’ experience of working in social care setting in a variety of roles; supporting people with autism, intellectual disabilities and complex needs. In my current role as a Transforming Care Mobilisation Lead for a national social care provider, I support services with PBS intervention and implementation, complex referrals and assessments and improvement in quality of support. I hold MA in Autism and I am currently working on completing Level 5 Professional Diploma in Positive Behavioural Support. I have been a PBMpro trainer since 2013 and have an extensive experience in delivering training and workshops in a variety of topics such as Positive Behavioural Support, Autism, Person Centred Active Support, Reducing Restrictive Practice and others.



Zowie Jupp I have worked in learning disability services for the last 26 years, starting my career as a care officer working in child and adult services. I obtained my NNEB during the first 8 years and progressed to becoming a team leader and deputy manager, having completed an NVQ level three qualification in adult and childcare. I gained a D32/33 assessors award to support others working towards their qualifications and have developed a passion for learning and supporting others. Over the past 18 years I have delivered training in safeguarding, mental capacity/DOLS, autism, PBMpro and I also have acquired a DTTLS teaching qualification in that time. I support staff in completing their care certificates and provide coaching and mentoring to new trainers in a number of health and social care subjects. I have been teaching PBMpro for the last 11 years across a variety of care settings.


Dave Hawkins I am a Learning Disability Nurse with four decades of experience in the NHS in a broad range of roles: The development of community-based services for people with learning disabilities; Residential and inpatient service manager for West Wales NHS; Manager of local community team for learning disabilities (CTLD); Professional lead for LD nursing across West Wales and chair of All Wales Senior LD Nurse (AWSNAG) group advising Welsh Government on health policy for people learning disabilities. I have been a PBMpro trainer for both NHS and Positive Response since 1999 developing into a Clinical Nurse Specialist role with responsibilities for reducing restrictive practice across the West Wales area. I have also been an assessment panel member for BILD CoP use and reduction of restrictive interventions.



Karen Roche-Galvin I have been working with children and adults who may display behaviours described as challenging since 2004, in a variety of roles. I am a behaviour analyst, specialising in PBS. I manage a team of PBS Practitioners and deliver a variety of PBS training packages. I have been delivering PBMpro training as a senior trainer since 2016. I train both staff who support adults and children.





Gavin Eyre I work as a Locality Manager and PBS Advanced Practitioner in a large charity supporting people with intellectual disabilities. I hold a Level 5 Professional Diploma in Positive Behavioural Support. My experience in the sector spans a 17-year period and for around 9 years this comprised working with children with LD and autism in residential school settings. I’ve been delivering PBMpro training to staff for over 7 years.




Richard Dinning I have ten years’ experience as a Senior Trainer in PBMpro and have also delivered PBS training. My previous teaching (QTS) roles include working as a practice manager in a specialist young people’s mental health service, focusing on the mental health needs of care leavers. I was also an associate PBMpro trainer for the national organisation I worked for during that period. I have experience of working as a secondary school teacher and as a support nurse on a child and adolescent psychiatric unit.




Patience Udonsi I work at the University of Salford in Manchester as a Lecturer in Learning Disabilities Nursing and Social Work. I also provide support for students during their practice placements in various settings such as General Hospitals, Psychiatric Hospitals, Assessment and Treatment Units, Residential Care as well as Community based services. I am a registered Learning Disability Nurse and Social Worker. My previous roles include working as a Nurse on Acute Mental Health Wards, Community Learning Disability Nurse and as a Manager of Supported Living Projects for people with Learning Disabilities and Mental Health Services. I have also worked as a Behaviour Specialist Nurse, working with people with complex, distressed behaviours as well training staff teams in Positive Behaviour Management Support.


Roz Carroll I have worked in the social care sector for over 15 years. I have a BA Hons degree in social work, gained a wealth of experience of managing complex needs services, and have recently undertaken the role of Positive Behaviour Support Practitioner. I have also undertaken training qualifications and have many years’ experience of delivering training. As part of my current role, as a PBS practitioner, I undertake assessments, produce support plans and deliver training to create bespoke behaviour support plans.




Suzanne Tapping My primary job role is Behavioural Support Specialist. I have worked in both residential and supported living services for adults with Learning disabilities and Mental Health diagnoses for over 12 years, and I have been training the PBMpro package to staff across a variety of locations since 2020. My qualifications include Health and Social Care diploma and PBS level 3, and I am passionate about sharing my experience and knowledge with others, to help improve the quality of care of the people we support.



Jordan Paton My primary job role is Behavioural Support Specialist. I have worked in residential, supported living and respite services for adults with learning disabilities and mental health diagnoses for over 14 years, as a support worker and team leader, I have been regularly training the PBMpro package to staff across a variety of locations since 2014. My relevant qualifications include Level 2 Health and Social Care diploma, Level 3 Award in Leadership & Management, BTEC Level 3 Education & Training (QCF), Level 2 Coaching award (England Basketball). I am humbled to be able use my experience, skills, and knowledge to help inspire others to provide better support and in turn improve the lives of those receiving support provisions.


Richard Sayer I work as a Specialist Positive Behaviour Management Trainer and have over 38 years’ experience of working across a broad range of care settings, in a variety of roles. I am a qualified learning disability nurse, have a MSc in leadership, counselling qualification, level 3 qualification in education and training as well as level 2 coaching qualifications in rugby and cricket. I feel incredibly fortunate and privileged to be working with, and training, staff to make positive changes in the way they support and communicate with others, with the ultimate aim of improving the quality of life for everyone involved.